6 Ways to Deal with Unhappy Customers

6 Ways to Deal with Unhappy Customers

Unhappy customers is something that every organisation has to deal with at some point; some are better at making their unhappy customers happy again than others. Here are our six top tips to make your organisation one of those great customer-focused companies. If your...
3 Things You Need To Know About Social Media

3 Things You Need To Know About Social Media

Social media; the beast designed to bring us closer together and more social is, in fact, making us less social than we’ve ever been before. The fact that mobile phone companies are swapping out the talk time in favour of more data or the fact that we have...