280 Characters? What’s the big deal?

280 Characters? What’s the big deal?

As Twitter struggles to attract new users by comparison to Facebook and Instagram, the San Francisco-based company is making a myriad of tweaks make its platform friendlier, including allowing their coveted Twitter bird to double in size from 140 characters to 280!...
6 Ways to Deal with Unhappy Customers

6 Ways to Deal with Unhappy Customers

Unhappy customers is something that every organisation has to deal with at some point; some are better at making their unhappy customers happy again than others. Here are our six top tips to make your organisation one of those great customer-focused companies. If your...